Free PDF download: ITIL® v3 to ITIL® 4 – What has changed and how to transition
In February 2019, ITIL® 4 was released, the long-awaited update to ITIL v3.
Many terms have changed, but both versions have the same goal: improving IT services to better meet business requirements and customer expectations.
Download this brochure to discover:
- What’s new in ITIL 4;
- How it differs from ITIL v3; and
- The ITIL 4 certification scheme and how to transition.