Individual Licence

Where can I find my e-learning course booking?

• Click ‘SHOP’ in the top menu.
• Log in to your account by clicking ‘Login’ in the top menu.
• Once you have logged in, click ‘My Account’ and then ‘My Account’ again in the top menu and you will be taken to your ‘My Account’ page.
• At the bottom of this page, you will be able to see your ‘Order History’ and ‘E-learning Courses’.
• Under ‘Order History’, you can access your sales receipt.

How can I add delegates?

• Click ‘SHOP’ in the top menu.
• Log in to your account by clicking ‘Login’ in the top menu.
• Once you have logged in, click ‘My Account’ and then ‘My Account’ again in the top menu and you will be taken to your ‘My Account’ page.
• At the bottom of this page, you will be able to see your ‘Order History’ and ‘E-learning Courses’.
• Under ‘E-learning Courses’, you can select ‘Add delegate(s)’, where you can input the required delegate details. Please enter this information carefully.

How do I change delegate details?

Our E-learning Support Team will be able to look into this for you. Please get in touch via email or by calling +44 (0)333 800 7000.

How do I reset my LMS password?

Select the ‘Forgotten your username or password’ option on the LMS landing page (https://users.grcelearning.com). Alternatively, contact the E-learning Support Team, who will be able to reset your details.

I can’t access my course. What should I do?

If you are experiencing issues when trying to access your e-learning course, please get in touch with our E-learning Support Team via email or by calling 00 800 48 484 484.

Still can’t find the answer to your question?

If you still can’t find what you’re looking for, please get in touch via email or by calling 00 800 48 484 484, where our E-learning Support Team will do their best to help.